Effective Date: 1st March 2026

At D Chaniya Choli Boutique, we are committed to delivering your orders in a timely and efficient manner. Please read the following terms and conditions regarding our shipping policy.

1. Shipping Locations

We currently offer shipping to Malaysia and international destinations. Please ensure your shipping address is correct and complete to avoid any delays.

2. Processing Time

Once your order is confirmed, it will be processed and dispatched within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays. If there are any delays due to unforeseen circumstances, we will notify you promptly via email.

3. Shipping Rates

Shipping costs are calculated at checkout based on the delivery address, size, weight of the items, and the selected shipping method. You will be able to view the shipping cost before completing your purchase.

4. Shipping Methods and Delivery Times

We offer several shipping methods, including standard and expedited shipping options. Delivery times depend on your location:

• Domestic Orders (Within Malaysia):

  • Standard Shipping: 3-7 business days

  • Express Shipping: 1-3 business days

• International Orders:

  • Standard International Shipping: 7-21 business days

  • Expedited International Shipping: 3-7 business days

Please note that delivery times are estimates and may vary depending on factors such as weather, customs processing, or courier delays.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can track your order. Please allow up to 24 hours for tracking information to update after dispatch.

6. Customs and Import Taxes

For international orders, please note that customs duties, taxes, and additional charges may apply depending on the destination country. These charges are the responsibility of the customer, and D Chaniya Choli Boutique is not liable for any customs fees or import taxes that may be incurred.

7. Damaged or Lost Items

In the unlikely event that your order is lost or damaged during transit, please contact us immediately at dchaniyacholiboutique@gmail.com or +60 17-341 6842. We will work with the courier to resolve the issue and offer a replacement or refund if necessary.

8. Shipping Delays

While we aim to deliver your orders promptly, shipping times may vary due to external factors such as inclement weather, holidays, or other unforeseen circumstances. If there is a delay in your shipment, we will inform you as soon as possible.

9. Address Errors

Please double-check your shipping address before submitting your order. D Chaniya Choli Boutique is not responsible for any delays or undelivered packages due to incorrect or incomplete address information provided by the customer. If you realize you’ve made an error in your address, please contact us immediately to update it before the order is shipped.

10. Changes to Shipping Policy

D Chaniya Choli Boutique reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or need assistance regarding shipping, please contact us:

D Chaniya Choli Boutique
Website: www.dchaniyacholiboutique.com
Email: dchaniyacholiboutique@gmail.com
Phone: +60 17-341 6842

Thank you for shopping with D Chaniya Choli Boutique. We look forward to delivering your beautiful bridal fashion!